Thoughts on User Studies: Why, How, and When
In crafting today’s visualizations, we often design and evaluate methods by presenting results informally to potential users. No matter how efficient a visualization technique may be, or how well motivated from theory, if it doesn’t convey information effectively, it’s of little use.
Thoughts on User Studies: Why, How, and When,
IEEE Computer Graphics & Applications (CG&A), Visualization Viewpoints, vol. 23, no. 4, pp. 20–25, 2003.